PATIENT CENTERED HEALTH HOME
LifeLong Medical Care is committed to providing the best possible patient experience by employing a patient-centered, team-based approach, utilizing emerging technologies, and ensuring a fully trained and passionate staff.
As part of our commitment, we are working towards national recognition for all health centers through HRSA 2013 Health Center Profile program. This program provides a roadmap for how to organize care around patients and work in teams to coordinate, track, and improve care. LifeLong’s commitment to patient-centered care has been recognized at the highest level for six health centers in Alameda County and we are looking forward to continue this trend throughout all of LifeLong.
PATIENT VOICE COLLABORATIVE
LifeLong Medical Care’s Patient Voice Collaborative (PVC) is a diverse group of patients, providers, and staff that meet monthly to discuss ways in which LifeLong can improve the efficiency, quality, and accessibility of care for all patients. As patient members, you will be asked to share insights and information about your experiences so that we can work towards a more patient-centered system of care.
If you would like more information or are interested in participating in our patient advisory council, then please contact our Quality Improvement Coordinator at (510) 981-4188.
Our goal is to assure the highest quality of care to our patients by integrating performance assessment, evaluation and improvement activities through an ongoing program.
Please review the following reports for a detailed look at how LifeLong is working to better serve its patients across all levels of care: HRSA 2013 Health Center Profile.
LifeLong Medical Care receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. For more information, please see http://www.bphc.hrsa.gov/ftca/.